Develop a liquid wood-repair product and process for a global commercial furniture
manufacturer. Product and process needed to increase efficiency, reduce costs, automate
certain procedures, and meet the highest standards of safety and non-toxicity requirements.
Deliver a rapid repair solution that meets all aesthetic and safety requirements, empowers
automation, and is cost-effective. Create a solution that helps the customer meet long-
term corporate growth, profit, quality, and environmental goals.
We considered and eliminated a range of other approaches to this challenge
leading us to invent an entirely different way to prepare and repair solid
wood for use in commercial furniture manufacturing. Our hypothesis and
testing methodology included:
We created a holistic revamp of their entire wood repair process,
including a novel synthetic repair material, that allowed
them to use the same approach but with added automation
and an increased level of precision and quality control. In
short, we delivered the first successful implementation of a
liquid repair upgrade for consumer solid wood furniture.